19 Mar Business Intelligence In a Nutshell
Simply put business intelligence is a piece of information that can help a business run better. As you can imagine this is not a new concept, some common yet very useful forms of business intelligence involve simply calling your customer, financial reporting and project forecasting. Business Intelligence essentially allows decision makers to make better, more informed decisions.
If it was always existed why the sudden hype?
Many systems such as ERPs, CRMs, Excel sheets, Support desks or even social media used by businesses generate a vast about of data. This offers huge potential. Questions such as:
- Which store/department is performing better and why?
- What are the most common problems our customers are having?
- Should we buy more of this product? How many have we sold recently? Is the product becoming more or less popular?
- How many of a particular product is in stock?
- Who is our best performing sales rep?
- If we apply a discount, what effect will it have? What effect did it have last time we tried a similar strategy?
And much more can be answered, using facts instead of people’s perceptions. Up until recently a skilled IT team was required to create complex queries which could take days or weeks to answer these critical questions.
I need quicker access to information when making decisions, is that possible?
With SAP Business Intelligence tools you can answer these questions fast without the need for IT. How? With a simple drag and drop interface or even a google like search box. You can even do it from your tablet or smartphone.
Sounds interesting? Why not find out more with our upcoming free Dublin Seminar? Full details available:
Free Business Intelligence Seminar Details
